FAQ

FAQ + Shipping

What is the cost of shipping?

It depends on the product ordered, it's total weight and location shipped to. 

What payment options are available to me?

We currently accept Visa, MasterCard, American Express and Paypal.

Is it safe to use my Credit Card?

Your credit card information is encrypted by secure socket layer (SSL) technology, and none of your credit card information will be stored subsequently after transaction.

Do I really not have to pay for the FREE items?

That's right! You do not have to pay for the cost of the item at all - it will be $0.00! You just have to pay shipping charges.

When will my order be shipped?

Once you place an order, we will ship it as quickly as we can, but it may take up to 2-3 business days, with some print on demand items it can be longer.

When will my order arrive?

Upon receiving your orders, it will usually take 3-4 weeks to arrive, depending on your location. 

Estimated Delivery Time for US orders appx. 2-4 weeks, International appx. 3-5 weeks.

These times can vary, especially if it's season, high demand or national and international holidays. Please have patience, we will do all we can to delver your order as fast as we can. 

Why have I not received any order confirmation details?  

Usually when this happens, it is because our customers might have keyed in the wrong email address. We do send out order and shipping confirmations, but if you have not received any confirmations after 2-3 business days, do contact us and let us know! 

I have been charged import tax. Why?

A lot of countries have import tax and customers will have to pay toll to release their products in customs. Unfortunately we have no control over the import tax or custom fees as they are done automatically once it reaches the designated country.

Do I have a tracking number?

Your tracking number is sent to you as soon as the item is shipped. You can track your items on this page: https://gearsngadgets.aftership.com

 

I ordered a few items but only received one. Where are the rest of my orders?

Not all our items are stored in-house, and they may be shipped separately from other locations to reach you faster. As such, some items may reach you earlier. 

I have not received my delivery even though the stated delivery time has passed. Why is that so?

Although this rarely happens, the delay might be due to your location or lost mail that unfortunately we have no control on. However, we are more than happy to help you check if the delivery time exceeds greatly. Just email us and let us know!

How do I contact you?

You can contact us at info@gearsngadgets.net and let us know about anything and everything! We would love to hear from you. You can also get in touch with us via our contact form.

What is your refund policy?

Our refund policy is found here!